Printful Store Policies

Every Boiler Alley garment is printed and embroidered on demand through Printful fulfillment facilities worldwide. Review our standardized terms regarding production lead times, order dispatch, and returns below.

• On-Demand Delivery

Production and Shipping

Because each piece of gear is crafted specifically for your order, fulfillment schedules reflect custom print-on-demand processing before carrier handover.

Fulfillment Windows

Carrier Tracking

International Terms

Standard apparel creation takes 2 to 5 business days. During peak holiday traffic or high volume drops, production may require up to 7 business days prior to dispatch.

Once your package leaves the facility, a shipping confirmation with tracking details is sent to your email. Domestic delivery averages 3 to 6 transit days.

Global orders route through regional print nodes where available. Any applicable import duties, customs taxes, or local clearance charges remain customer responsibilities.

— Quality Assurance

Returns and Guarantee

We stand behind our gear. Manufacturing errors, physical damage, or printing defects are resolved promptly with free replacements.

Damaged or Misprinted

Address Verification

Sizing and Exchanges

Claims for damaged goods or misprints must be submitted within 30 days of product delivery. Include clear photographs showing the defect for rapid replacement.

If a package is flagged as undeliverable due to an incorrect address entered at checkout, the shipment returns to Printful. Reshipment fees will apply to send it out.

Because gear is made to order, refunds or exchanges for buyer regret or wrong size choices are not supported. Please reference garment sizing tables before placing orders.

Contact Support

Order Assistance

Questions About Your Order?

If your package is delayed past the estimated arrival window or you received damaged apparel, send our team a message with your original order details.

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